Ball Gown Quinceanera Dresses Sweetheart Floor Length With Handmade Flower And Embroidery
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Exchange & Returns
1. Contact us within 2 days after you receive the items.
2.We will send new dress once we received the item you returned.
3.You need to pay the return shipping fee and the shipping fee of new dress.
All dresses made by hand work, although we can’t be careful, there might be some small problems which we can’t be totally avoided, but take it easy, if there are our problems to make dresses wrong size, color, style, you will get full payment back!
For standard size dress in picture color only, we accept return. You need to pay the return shipping fee. Since the return shipping would be too expensive, we highly suggest you choose size carefully. Please double check our size chart and order the correct size.
We will accept returns if there is a quality problem caused by homdordress, and we also have the right to refuse any unreasonable returns, such as the wrong size/color you gave us.
Items that cannot be returned or exchanged
1. Promotional items are non-refundable and non-exchangeable.
2. Accessories are not accepted for return (earrings (including jewelry sets with earrings), personal care items (including underwear, etc.) are not returned due to hygiene reasons)
3. Problems caused by customers themselves (provided wrong size and color)
4. We do not accept returns for trial orders. If you only need one garment, don't order multiple garments and return the others you don't like. Because all clothing is made after payment, it is difficult to sell even if it is returned.
Covid-19 Shipping Delay Notice
Due to the global novel coronavirus, sometimes there may be logistical delays. If you are not sure if you have enough time, you can contact the staff by email